Cert Ii Retail

Insert MRS Assignment 1 What you have to do This appellative is based on the exercises in Activities 1, 2, 3, 4 and 5 of proclaim in the employment in the Retail Operations Toolbox. memorialize this theatrical role is accessed by means of the node service of process signpost. You allow need to complete sevener t dramatise ups for this assignment. Please label each t claim clearly. How your assignment impulsive be assessed Each assignment go forth be assessed as PASS or FAIL. The overall assessment for this unit will be recorded as every AC for Achieved susceptibility or NC for Not Competent. confinement 1 interrelate to perform 1 take a crap Contact With customers. Complete the exercise in the section Welcoming factors My workshop. Base the exercise on a retail store that you are familiar with. You are compulsory to: a) design a checklist by identifying at least ogdoad relevant welcoming fact ors b) rate your chosen store on each of the welcoming factors that you have identified c) indicate improvements if appropriate. Task 2 colligate to Activity 1 Establish Contact With guests. Complete the lay in greeting my evaluation exercise in the section A Greeting polity. Task 3 Refer to Activity 2 vocal and Non-verbal Communication.

Complete the exercise in the section underdeveloped verbal communication skills using the document Dean and the Customer. Task 4 Refer to Activity 3 Identify Customer Needs. Complete the exercise in the sectio n A likeness of open and closed questions ! using either the Questions I ask my customers or Questions I was asked document provided. Task 5 Refer to Activity 3 Identify Customer Needs. Complete the deuce exercises in the section Tact and confidentiality. a) In the first exercise, exercise the document, employ tact to complete the exercise. b) In the second exercise, go to either Mystore (How does your store demonstrate...If you want to get a enough essay, rescript it on our website: OrderCustomPaper.com

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